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by Caresoft
Coverage

Twenty-seven dashboards, covering the whole hospital

Not a template pack. Every metric maps to a field your system already fills, and every tile drills down to the transaction underneath it.

Money

Where the revenue is, where it leaks and what is still owed.

Executive cockpit

Every headline figure on one screen: revenue, collections, outstanding, occupancy, admissions, average stay, discount and expense — each one clickable.

Revenue analytics

Revenue by service group, item, department, doctor, ward, payer and hour of day. Gross to net bridge. Top and bottom performers. Rate overrides against the master.

Collections & cash

Daily collection by mode, cashier, counter and shift. Cash against digital. Refunds. Deposits against adjustments. Bank instrument clearing.

Revenue cycle

Discharged-not-billed with ageing. Charge capture lag. Receivables in 30/60/90 buckets. Collection efficiency and days sales outstanding.

Payer / TPA

Volume, revenue and realisation by payer. Multi-payer admissions. Approved against billed. Deduction patterns and settlement days.

P&L and expense

Income against expense by account head, department and branch. Voucher-level drill. TDS summary. Full EBITDA once overheads and payroll are loaded.

Operations

Whether the hospital is running well today, not last month.

Occupancy & beds

Occupancy by ward, class, floor and ICU. Bed turnover and turnaround interval. Bed-day revenue. Transfer patterns. Live census.

Length of stay

Average stay by specialty, doctor, ward, payer, diagnosis and age band. Outlier stays. Discharge mix including LAMA and mortality. Discharge-by-noon.

OPD & appointments

Footfall, new against revisit, slot utilisation, department mix, OPD to IPD conversion and the hourly load curve.

Turnaround time

Median and 90th percentile against SLA for registration, consultation, sample to report, radiology reporting and discharge to physical exit. Breach lists.

Laboratory

Test volume by test and machine. Sample rejection rate and reasons. Recollection rate. Send-out share. Authentication pendency.

Radiology

Study volume by modality and referring doctor. Reporting pendency and radiologist load. Cancelled studies. Revenue per modality.

Clinical & growth

Case mix, quality and where the patients come from.

OT & surgery

Volume by procedure, surgeon, anaesthetist and anaesthesia type. Surgery revenue and surgeon case mix. Utilisation and first-case on-time start where the OT module is in use.

Disease & case mix

ICD-wise volume, revenue, stay, mortality and readmission. Disease against age, gender, geography and season. Comorbidity pairs.

Quality & NABH

Mortality, LAMA, readmission, sample rejection, MLC volume. Hospital-acquired infection rates and incident register once loaded.

Demographics & catchment

Age and gender pyramid. Income group, occupation and education cuts. New against repeat. Geographic heat map and catchment radius.

Referral & source

Referrer scorecard: patients, revenue, conversion, stay, payout and a dormancy alert. Source mix and referral revenue trend.

Doctor scorecard

Revenue generated direct and induced, volume, stay, case mix, surgery count. Full incentive engine with pool, consultant share, hospital charge and TDS.

Control

The dashboards nobody asks for and everybody needs.

Leakage & audit

Bills modified after saving, with user and reason. Cancelled bills by user. Back-dated postings. Discounts beyond authority. Rate overrides. Cash short and excess.

Pharmacy

Sales, margin, returns and cancellations. Generic against branded. Schedule-H control. Batch and expiry exposure. GST summary. Prescription to sale conversion.

Inventory & stores

Stock value by store and category. Expiry exposure at 30, 60 and 90 days. Non-moving and dead stock. Reorder breaches. Consumption per bed day.

Purchase & vendor

Purchase value by supplier. Price variance against the master. Credit terms exposure and vendor ageing. MSME compliance. Concentration risk.

HR & manpower

Headcount by department, grade, shift and cost centre. Attrition and tenure. Nurse-to-bed ratio. Manpower cost as a share of revenue once payroll is loaded.

Multi-unit rollup

Unit against unit on every metric. Consolidated group P&L. Cross-unit patient movement. Standardisation gaps where the same service is priced differently.

And one that keeps the rest honest

An internal console, not a management dashboard.

Data readiness & exceptions

Fill-rate monitoring on every field the dashboards depend on, duplicate master data, orphan records, reconciliation breaks and import freshness. Where a dashboard cannot be supported by your data today, Prism says so instead of producing a confident wrong number.

In practice

Three of the twenty-seven

Prism occupancy dashboard

Occupancy & beds

Prism leakage and audit control dashboard

Leakage & audit control

Illustrative data. In a pilot these are built on yours.

Every combination

Slice any measure by any dimension

The 27 dashboards are curated entry points, not the limit. The drill engine composes combinations at runtime.

TimeFinancial yearUnitPatient type PayerService groupDepartmentDoctor ReferrerWard & classGeographyAge band GenderDiagnosisIncome groupDischarge type Payment modeCounter & cashierSupplier & item

See it on your own numbers

One hospital, one month of your data, and the exception list from your own billing.

Book a pilot