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by Caresoft
Reports & KPIs

Everything it reports, and everything else you can ask for

27 dashboards and 49 measures ship ready to use. Anything not on this list, your team types as a question and gets back as a report — which is why the list below is a starting point rather than a limit.

Beyond the list

Ask for a report that does not exist yet

Type a question in plain English. Prism writes the query against your own governed data, returns a table or a chart, and lets you pin it as a permanent dashboard tile.

This box is a preview. Inside the product the same question returns a result in about a second, with the generated query visible to senior users and every question logged and costed. How Ask works

The Prism Ask box answering a question about TPA settlement ageing

Illustrative. Figures shown are sample data.

The catalogue

Ready on day one

Every dashboard below drills from the headline figure down to the individual transaction behind it.

Executive

Executive cockpit

Multi-unit rollup

Forecast & anomalies

Finance

Revenue analytics

Gross revenue · Net revenue · Discount given · Discount % · Contribution margin …

Collections & cash

Gross revenue · Net revenue · Discount given · Discount % · Contribution margin …

Revenue cycle management

Gross revenue · Net revenue · Discount given · Discount % · Contribution margin …

Payer / TPA performance

Gross revenue · Net revenue · Discount given · Discount % · Contribution margin …

P&L and expense

Gross revenue · Net revenue · Discount given · Discount % · Contribution margin …

Operations

Occupancy & beds

Admissions · Discharges · Average length of stay · Occupied bed days · Occupancy % …

Length of stay & discharge

Admissions · Discharges · Average length of stay · Occupied bed days · Occupancy % …

OPD & appointments

Admissions · Discharges · Average length of stay · Occupied bed days · Occupancy % …

Turnaround time

Admissions · Discharges · Average length of stay · Occupied bed days · Occupancy % …

Diagnostics

Laboratory

Lab tests · Sample rejection % · Lab TAT · Lab within SLA %

Radiology

Lab tests · Sample rejection % · Lab TAT · Lab within SLA %

Clinical

OT & surgery

Mortality % · LAMA / DAMA % · 30-day readmissions · Surgeries

Disease & case mix

Mortality % · LAMA / DAMA % · 30-day readmissions · Surgeries

Clinical quality & NABH

Mortality % · LAMA / DAMA % · 30-day readmissions · Surgeries

Growth

Demographics & catchment

Doctor payout · Referral payout

Referral & source

Doctor payout · Referral payout

Doctor scorecard & payout

Doctor payout · Referral payout

Supply

Pharmacy

Pharmacy sales · Pharmacy margin · Pharmacy margin % · Stock value · Stock expiring in 90 days …

Inventory & stores

Pharmacy sales · Pharmacy margin · Pharmacy margin % · Stock value · Stock expiring in 90 days …

Purchase & vendor

Pharmacy sales · Pharmacy margin · Pharmacy margin % · Stock value · Stock expiring in 90 days …

People

HR & manpower

Would recommend %

Patient experience

Would recommend %

Governance

Leakage, loss & audit

Value modified after save · Back-dated postings · Cancelled bills · Rate overrides vs master

Data readiness console

Value modified after save · Back-dated postings · Cancelled bills · Rate overrides vs master

Every measure, in full

MeasureAreaWhat it tells you
Gross revenue Finance Total billed value before discount
Net revenue Finance Billed value after discount and surcharge
Discount given Finance Value discounted, by whoever approved it
Discount % Finance Discount as a share of gross billing
Contribution margin Finance Net revenue less standard cost
Collections Finance Money received across all five counters
Net cash Finance Cash collected less cash refunds
Grand collection Finance All collection less all refunds
Digital collection % Finance Share taken by UPI, card and transfer
TCS collected Finance Tax collected at source
TPA deduction Finance Amount the payer disallowed
TDS withheld Finance Tax deducted at source by the payer
Outstanding (AR) Finance Collectable balance, net of deduction and TDS
Bills with no receipt raised Finance Unpaid bills never receipted
Bills part-receipted but unpaid Finance Partial collection outstanding
Total expense Finance Expense by head, cost centre and department
Other income Finance Non-clinical income
Admissions Operations Inpatient admissions
Discharges Operations Inpatient discharges
Average length of stay Operations Mean stay in days
Occupied bed days Operations Bed nights used
Occupancy % Operations Beds occupied against beds available
Occupancy % (hospital definition) Operations Running census over bed master count
Closing census Operations Patients in beds at end of day
Bed capacity Operations Beds in the master, snapshotted daily
Discharge to final bill Operations Minutes from system discharge to bill
Discharge to physical exit Operations Minutes from discharge to the patient leaving
Mortality % Clinical Deaths as a share of discharges
LAMA / DAMA % Clinical Patients leaving against advice
30-day readmissions Clinical Same patient back within 30 days
Surgeries Clinical Procedures performed
Lab tests Diagnostics Test volume
Sample rejection % Diagnostics Samples rejected, with reasons
Lab TAT Diagnostics Median turnaround in minutes
Lab within SLA % Diagnostics Reports inside the agreed turnaround
Pharmacy sales Supply Sale value at line grain
Pharmacy margin Supply Sale less purchase cost per line
Pharmacy margin % Supply Margin as a share of sale value
Stock value Supply Value held across stores
Stock expiring in 90 days Supply Value at risk of write-off
Stock with no movement 180d Supply Dead stock at value
Consumption value Supply Consumables used by department and ward
Doctor payout Growth Consultant incentive payable
Referral payout Growth Referrer incentive payable
Value modified after save Governance Bills changed after entry
Back-dated postings Governance Charges posted after the bill date
Cancelled bills Governance Cancellations by user and reason
Rate overrides vs master Governance Services billed off the rate card
Would recommend % People Patient recommendation rate
Every combination

Any measure, by any dimension

The dashboards are curated entry points, not the limit. The drill engine composes the combinations at runtime, so a measure you see once can be sliced any way your data supports.

Date, month, financial yearHospital unit Patient typePayer & payer type Service group & lineIndividual service DepartmentDoctorSpecialty ReferrerWard & classCost centre Age bandGenderCity, state, pin code Income groupOccupationDiagnosis & ICD chapter Discharge typePayment modeCounter & cashier Supplier & item

A measure it cannot support, it refuses rather than guesses — and the readiness console tells you which field is missing.

See these on your own numbers

A pilot builds every dashboard above on one month of your data, and your team tests the Ask box on real questions.

Book a pilot